12th May 2024

Today, I posted the below letter to Paul Walker the CEO of Herefordshire Council, Having submitted a leave to appeal to the Investigatory Powers Tribunal regarding the case I raised and evidenced to them concerning Herefordshire Council’s repeated spying on this website and my social media, without any lawful authorisations, from 2017 to 2024.

Herefordshire Council Paul Walker 145 emails etc 12-05-2024_Redacted


Due to the ongoing battle between Herefordshire Council and myself, I have been forced to place my brother’s care and support issues on the proverbial back seat for the time being.

The council’s chosen hostile treatment, repeat harassment and threats of legal action against me, attempting to conceal their spying on this website and my social media accounts, without lawful authorisations, and ignoring evidenced incidents I reported, have come at the expense of their abandonment of obligations to support my vulnerable brother and me, in recent years.

Asking for councillor assistance has for the most part been a futile and disappointing experience, with my local councillor RL and lead councillor  JL choosing to disregard my requests for their help. However I will imparting information with councillors when I see fit too.



Herefordshire Council and The IPT

I will likely move this to a page at a later date due to how long it will become.

Some months ago I raised a case with the Investigatory Powers Tribunal after I was informed by the Information Commissioner’s office that I should do so for evidencing to them Herefordshire Council was repeatedly visiting this website and my social media, bypassing network restrictions to do so using VPN/Proxy connections, as well as their own network, while issuing punitive restrictions on communication and repeated threats of legal action between 2017 and 2024. Further stating they would continue to monitor my social media, and refusing to provide me with any copies of any authorisations for such while also claiming they did not need or have any lawful authority.

While I have provided irrefutable evidence of Herefordshire Council’s actions, the council continued to attack, harass and attempt to intimidate me, repeatedly refusing to provide records I requested and demanding I do not contact local councillors for assistance, as can be seen in the vexatious letters received from their solicitors Mr Sean O’Connor and Ms Claire Porter on the page: ‘Threatening Letters’

To update


Back to RC and Covering Up

An important, though lengthy post.

It’s taken me a long time and repeated efforts, but I managed to find and recover a particular phone recording from a failed drive, and some documents. 

The phone recording took place in May 2018, months after Herefordshire Council and the social worker RC promised they would be moving my brother closer to home and family, and important for a separate reason which will also become apparent later.

The below is just part of a recording that lasts approx. 15 minutes 8 seconds, attempting to have a social worker RC view evidence and protect my brother.

The call concerns a mobile phone the social worker RC gave to my brother some months earlier for his sole use to remain in contact with family and for safety, from which I later recovered concerning files regarding my brother’s ‘care and support’.

The device contained concerning recordings, deleted, I suspect from memory, by Priory Group or council staff when personnel discovered they had recorded themselves admitting to evidence, after confiscating the phone, unlocking and accessing it, recording themselves without consent and deleting files. 


Regarding deleting recordings, some CQC guidance states what staff can and can’t do, guidance which both Herefordshire Council and Priory Group staff ignored.
Ref: CQC guidance – Surveillance equipment placed by people in your care or their relatives

RC knew the device could record audio/video and was one of only two people who knew the unlock code. RC was the person who took the device to my brother so he could remain in contact with family, for his safety to evidence incidents and how my brother was being ‘cared for and supported’. Similarly RC had viewed log files at our family home regarding my brother’s computer and false claims of support and his use of said computer at the Priory Group home. 

Initially, I had trust in the social worker RC to be honest and protect my brother, though this faith was sadly lost when RC began to conceal inadequate care of my brother under Their care, broke promises of moving my brother and later attempt to frame-me for trying to help my brother evidence inadequate care and support. Therefore, any mention I had made of trust or confidence in RC no longer applied from that moment and never will since he attempted to conceal and later attacked me for trying to help my brother. 

The only reason I can accept for RC’s willing part in covering up incidents and deceiving me is because of their employment interests, targets and that of their colleagues.

The separate reason
As I have mentioned in earlier posts, RC was working for Herefordshire Council as, and using the title of, a social worker in September 2017, months before this recording and taking the device to my brother, and before registration, a criminal offence under The Care Standards Act 2000.
Ref: Care Standards Act 2000

Additionally, when I raised concern about RC with the HCPC (Health and Care Professions Council), which at the time was the body that social workers must register with before using the title of social worker, Herefordshire Council falsely stated to the HCPC that RC was not working as a social worker, contrary to their involvement with my family and his use of the title months before the phone call.
RC was not registered with The HCPC to practice as a social worker until 13th October 2017, as records can verify.

The HCPC later, in 2019, informed me via email, referring to RC as follows: ‘His employer has provided a positive reference and have not raised any concerns about his fitness to practise and confirmed that he was not practising as a social worker before his registration – but rather was employed in an alternative role within the local authority.’ 

Pages from Gmail HCPC - Case Ref_ FTP69&&&_Redacted


Ref: The HCPC Standards of Conduct, Performance and Ethics says:
9. Be honest and trustworthy
10. Keep records of your work

 Below are just two Mosaic log entry records clearly showing RC was using the title of SW before the registration date, contrary to Herefordshire Council’s statement to the HCPC.

RC Using SW Title1 - Copy_Redacted


RC Using SW Title2 - Copy_Redacted


Having listened to the audio recording clip and seen the log entries, you will now understand RC was employed and acting as a social worker for Herefordshire Council, contrary to their statement, while involved with my family, months before the phone call took place. 

If it takes me the rest of my life, I will, one day, try to find and recover the old CCTV drive and recording showing RC with a colleague in my home representing themself as a social worker and deceiving me about my brother’s ‘care’ and support. Then I will publish this too, as they went on to mislead and further deceive, resulting in losing my brother to The Priory Group.

Easter 2024

I reluctantly didn’t attempt requesting that my brother come to visit this year for Easter, as I suspected Priory Group would once again deny him of a visit with a spurious excuse, regardless of a Court decision regarding contact.
Additionally, as Herefordshire councils punitive restriction on communication with them extends into another year, we are afforded no support, and I remain denied of trying to explain to him that our mother died four years ago.

Letter to Cllr Lester

Below is my latest letter to Councillor Lester after asking him for assistance, as lead councillor, in obtaining crucial documents. The letter
resulting in receiving another vexatious response from Herefordshire Council, which you can read in previous posts.
I’ve sent a copy to the Investigatory Powers Tribunal telling them I would endeavour to seek some legal advice, notably as Forcepoint, the council’s VPN/Proxy provider, neglected to address my SAR regarding data logs.

follow up to councillor re behaviour legal action Lester 6th 25-03-2024_Redacted

Another Vexatious Letter from Herefordshire Council

Yesterday, I received another offensive letter from Claire Porter of Herefordshire Council after writing to and asking the Lead Councillor Jonathan Lester for assistance regarding an ongoing Investigatory Powers Tribunal case & obtaining a copy of a court order for Ms Porter’s declared continued monitoring of my website & social media.

My Letter, which was addressed to and for the attention of Councillor Lester can be read below, and the response I received from MS Porter below that or on this page: http://whileincare.info/threatening-letters/

follow up to councillor re behaviour legal action Lester 5th 12-03-2024_Redacted


UBP 15-03-2024-Redacted


Whether Cllr Lester received my letter or it was intercepted beforehand, I don’t currently know. But I am deeply disappointed in the response I received, and will be more so if I find the councillor did receive my letter but chose to disregard my request for help in obtaining copies of the requested for the Investigatory Powers Tribunal case, noting Ms Porter’s reference to the continued monitoring of my social media etc. Such would potentially imply, as with previous council staff I have experience, they would rather conceal wrong than hold council colleagues to account.

CQC Reports Priory Group Care home

I have been reviewing CQC reports, evidence I gave them and records I have regarding my brother ‘s ‘care’ home. Below are four images, extracts from four CQC reports for the same home between 2015 & 2019. All conducted before coronavirus and the pandemic became a consistent excuse for inadequate services, care or support.

Additionally, while Priory Group managers were telling me my brother had a lovely room with Rupert the Bear painted on the wall, and CQC inspectors rated the home ‘Good’, the below is what his room was like. My brother didn’t even have a sheet on the mattress of his bed. How an inspector doesn’t notice basic things like this, is astonishing.

In another CQC report is said ‘People had access to healthcare professionals when they required them.’

During this time my brother had missed doctor’s appointment and again required much-needed dental treatment that was neglected to be addressed. Just why so much and repeatedly CQC inspector/s reports conflict with reality, I can only assume is to appease the provider, having simultaneously employed Priory Group staff as CQC inspector and involved them in evidenced concerns without declaring a conflict of interest.

While I could continue to highlight conflict with the CQC reports, such as staff turnover, having replaced managers several times in three years alone, I will leave it for another day and end by saying I highly suspect it’s not the only home to have a number of erroneous CQC reports.






hospital-acquired pneumonia (HAP)


I only recently found out you can take legal action for hospital-acquired pneumonia up to 3 years after it occurred.

I’m sadly confident my mother wouldn’t have died from it after getting hypoxia if Herefordshire Council hadn’t abandoned her leaving her to suffer and deteriorate in 2020.
It maybe too late for me to seek justice for my mother but knowing this may be of some help to you and eventually provide some closure in the event you raise a case if your loved one died similarly due to poor hospital care.

Letter to Priory Group Court of Protection

Sixteen days ago, I sent the below letter to Rebekah Cresswell, The Priory Group’s Head of Legal and cc’d the Head of Legal at the Care Quality Commission.
To date, neither organisation has informed me that they have started Court proceedings. Therefore, I will now write to the Court of Protection, sending them a copy of the letter to The Priory Group, asking what I need to do to start proceedings myself.

To Rebekah Cresswell Priory Group_Redacted


Having received no response from Rebekah Cresswell & The Priory Group Head of Legal since sending them and the Head of Legal at the Care Quality Commission a copy of my letter asking them to start court proceedings, I will now draft a letter to the Court of Protection to try & start proceeding for my brother.


Letter to Head Councillor Regarding A Court Order

On the 28th of December 2023, I sent the below letter via signed for delivery to my Head Councillor (Jonathan Lester) asking for their assistance in obtaining a copy of a Court Order that Herefordshire Council should possess for their continued declared monitoring of my website and social media to be lawful, after several years of doing so and sending multiple threats of legal action and imposing punitive restriction on communication for almost ten years.
I also envisage needing their assistance to obtain additional evidence for Investigatory Powers Tribunal case concerning Herefordshire Council. To date, disappointingly, I have received no response. Similar with asking my local ward councillor for assistance.

follow up to councillrs re behaviour legal action Lester 3rd 19-12-2023_Redacted


I have sent today, 6th February 2024, the below follow-up letter to Cllr Lester, which has been hand-delivered for his attention to Herefordshire Council with proof of delivery and will await their reply for a further 30 days before considering the next step I should take regarding Herefordshire Council.

follow up to councillrs re behaviour legal action Lester 4th 28-01-2024_Redacted