Another Aggressive and Vexatious Letter and Unreasonable Behaviour Policy

I received the below aggressive, vexatious, demanding and threatening letter and ‘Unreasonable Behaviour Policy’ from Herefordshire Council’s Head of Legal Services Sean O’Connor on the 22nd July 2023. The letter along with others received since 2017 can also be viewed here:

UBP 9 20-07-2023_Redacted plus policy


Below is my analysis and comments regarding Mr Sean O’Connor’s claims & statements in the letter, which I believe breaches the solicitors code of conduct.

  • O’Connor says ‘The Council has responded to your Subject Access Request in full on 23 May 2022.’
    Such is not wholly accurate or true, as can be seen in the ICO  investigation ic-188010-v0j0 page  under the blog sub menu. Logs and records of internet activity and searches of council staff relating to me and including my website and social media and comments were missing. Also missing were the two policy documents I requested, that being both RIPA policy documents, they providing only a hyperlink in the letter to one of the RIPA policies. And all records of outgoing phone calls to my numbers were missing.


  • He continues, attempting to gaslight, ‘The Information Commissioners Office has dismissed your complaint and upheld the Council’s position in relation to your Subject Access Request on 16 January 2023.
    What the ICO actually said in the letter of 16th January 2023 was ‘I have reviewed all the information in this case and am unable to conclude that the Council has not met their data protection obligations or that they have not complied with RIPA. The Council’s letter to you, dated 23 May 2022, provides their response to your SAR and clarifies their position in relation to your query about direct monitoring/surveillance. They have also reiterated this in their correspondence to the ICO. I appreciate that you disagree with the Council’s statement but the ICO is not in a position to dispute what you say about this matter and what the Council states.’


  •  O’Connor say ‘I have subsequently written to you to repeat the same and advised that the Council cannot assist you further.’
    A fact I don’t argue, he has written and been deceitful and obstructive regarding the information I requested concerning Herefordshire Council’s years of unlawful monitoring. He has however, likely inadvertently, admitted in writing that the council had no authorisations for covert monitoring let alone from a magistrate.


  • O’Connor says ‘Despite all of this, you have now commenced to email Councillors on the same matter. Between 07 June and 26th June 2023, 143 emails have been received by Councillors from you.’
    His claim of 143 email is misleading and spurious, implying I have sent many tens of separate emails. When in fact I send one email to all councillors, on 7th June 2023, asking for councillors to acknowledge they received my email, due to monitoring & filtering of my email addresses by Herefordshire Council.  Some days later, on the 16th June 2023, I send one more email to all councillors thanking those that responded and expressing my disappointment that some chose to disregard supporting me and that the email address used would no longer be responded to after the 18th June 2023.
    There were a handful of communication to and from some councillors regarding attempting to obtain the information that I requested and which should have been provided to me along with a requested statement of truth from Mr O’Connor.


  • He further says ‘ You are repeating the same points that have already been resolved by the Council and as supported by the ICO.’
    The only reason the points have been repeated is because Herefordshire Council, has not resolved, but with obstruction by Sean O’Connor, has to date refused to provide copies of information requested which they have to hold. He has also not provided me with a statement of truth.
    As a side note, Section 173(3) of DPA 2018 (see legislation link below) makes it an offence to alter, deface, block, erase, destroy or conceal information with the intention of preventing disclosure to individuals under the subject access provisions.


  • O’Connor next says’ If you continue to contact the Council, Officers or Councillors about the same matters without raising new issues, or continue to refuse to accept our responses, the Council will take appropriate action against you under the unreasonable behaviour policy, a copy of which is enclosed.’
    O’Connor Implies further repercussion punishment will be enforced for my daring to contact councillors for assistance in obtaining the missing information from my SAR, which to date has been withheld with claim they have complied, and his statement of truth. His demand concerning contacting councillors  is in direct conflict with democratic rights. Only in the most extreme cases are these right taken away, via the courts.
    He also implies I will be punished, regardless, because I do not accept the erroneous responses to date, having considerable evidence that the information requested exists and he is purposely assisting to conceal it.


  • Lastly, O’Connor finishes by saying ‘Persistent contact on issues already answered has a significant impact on Council time and resources and the ability for them to deal with other customers who may need assistance.’
    While I don’t argue other members of the public and users of local council service are equally, and some having more pressing matter than me, to be dealt with quickly & effectively, I firmly contest that Mr O’Connor nor the council has answered, as he calls it ‘issues’.

While my words may seem critical to some, I remind those reading, O’Connor has a duty to the local council but he as a solicitor let alone head one, has a duty to the public, and code of practice. Some reading may even believe he would have raised concern himself or request a review regarding the data, but no, to date, he has been aggressive, deceitful, vexatious and obstructive, assisting to conceal the information requested, and not supplied a statement of truth that I requested nor given a reason for refusal to do so.
As I said some time ago, I had hoped for a change for the better in Herefordshire Council with the introduction of a new CEO, and an end to the toxic culture, but this from experience of the continued harassment and psychological abuse has sadly not happened.

The raft of pages of other relevant information can be found under the blog submenu on the home page.

Below are censored screenshots of the account email used to contact councillors. The alleged by Sean O’Connor 143 emails received by Herefordshire Council, and those to and from councillors included along with tracking information emails can be seen in these screens. Some messages are duplicated as I wanted to show all messages on my side. However, I have redacted councillor details to maintain their anonymity. It’s also relatively clear from the screens when the council started filtering emails for monitoring of communications to/from councillors.

Click image to enlarge in new tab







5 Years Waiting

As of writing this, I’ve waited five years to be taken to court by Herefordshire Council and for a trial regarding accusations since Council social care staff purposely misled and deceived the Court of Protection, accused me of cybercriminal offences & fabricated records after I exposed Priory Group neglect etc. of my adopted brother.
One stroke and an irreversible brain injury later, which needed urgent surgery due to Herefordshire Council’s continued psychological abuse, I’m still waiting for a trial, let alone a fair one.

The only thing I dread is, eventually, seeing and telling my brother that our mother passed away three years ago.
Denied of attending her funeral by Herefordshire Council and Priory Group, and visiting since, he remains alienated from family.


Priory Group Internet Searches

Below images are just some of The Priory Group’s keyword Internet searches from one of their network connections and brief analysis of the searches and dates.
I’ve requested several times that their solicitor contact me, however, they nor anyone else from their organisation has made contact with me regardless of repeatedly visiting and viewing this website, and me being an interested party in the care & welfare of my relative in their appalling ‘care’. 




Complete Ignorance by Priory Group

I have contacted The Priory Group via Twitter several times, requesting their solicitor contact me. As of writing this, they have disregarded all requests while continuing to visit this site, searching for information and viewing my social media posts.
Regardless of being an interested party in the health and welfare of my brother, they have completely alienated him from me since our mother died three years, ignoring a court order, which they appear free to do without consequence, and in my opinion clearly displaying disrespect toward the Court of Protection.

Below are a few of my posts to The Priory Group via Twitter.

Click image to enlarge in new tab



Their Silence is Deafening

No support from Herefordshire Council, only vexatious threats, deceit or ignorance. And complete disregard by The Priory Group over the past years.  The previous refusal to drop him off at an ‘unfamiliar place’ would likely be used again by social workers, now I have moved house.
So I’m wrapping it up and putting this little gift (below) in the box of other birthday and Christmas presents my brother is still yet to have because of the lack of visits and contact from the Priory Group ‘care’ home; in the hope that one day I get to see him.

Happy birthday little brother.

I suspect both organisations will continue to fabricate records and continue to punish with their alienation and lies.


Lying and Spying and The ICO

Below are the links to two somewhat lengthy pages regarding Herefordshire Council’s years of unlawful monitoring of my web presence and social media, occurring whilst they made allegations and accusations and issued repeated vexatious threats of legal action. And a biased ICO investigation followed.
I’m sharing this info in the public interest because similar could happen to anyone battling the care system or a local council who chose to conceal wrong.
Any person may, unfortunately, be caused mental or physical harm because of the actions or inactions of council staff, as happened to me; manifested in the form of a stroke and irreversible brain injury which required several hours of urgent surgery.

There is a great deal I could write and evidence but I don’t wish to bore anyone reading this, at least not before they have had chance to read the content of the links.

Click link below to open in new tab

ICO Herefordshire Council Surveillance Etc.

ICO Bias Investigation Case IC-188010-V0J0

A few Seconds

The below is a few seconds of extracted audio from a phone call some time ago with my brother, who Priory Group and Herefordshire council ‘professionals’ have declared numerous times does not verbally communicate and does not express choice but repeats words due to echolalia. He does repeat the word Wednesday, but this is not mere repetition.

This audio goes some way to evidencing my brother did have understanding and was able to communicate his choices and wishes with me, which since being placed in Priory Group ‘care’ has been ignored and lied about.


The audio quality, while poor (volume increased for this post) was frequently normal for what was provided for phone calls by The Priory Group and local council, they refusing to allow me to provide him with any electronic equipment that could record or support him remotely, even suitable equipment for use with Skype was denied, disregarding his needs and our right to a private and family life, and since I exposed neglect and incidents.

It has always been apparent to me that restrictions on when my brother could come home to visit our mother and I have not been due to his characteristics regarding autism, but for the convenience of the provider and Herefordshire Council social worker staff, who with the assistance of Onside Advocacy, helped conceal neglect and incidents.
Personnel who later conspired to fabricate criminal offences against me, which ultimately contributed to causing me a stroke and brain injury.

Until forced into Priory Group ‘care’, my brother was free to come and go as he and we pleased while with a previous provider, and I was representing him until removed without notice or reason.



Damage These Individuals Caused

I’ve not written lately, recovery from brain surgery has taken longer than I would have liked, possibly due to chronic illness. So just a short post regarding the damage some ‘professionals’ are willing to cause.

Since forcing my brother to stay in Priory Group’s hands, all I’ve received from Herefordshire Council is abuse, lies & threats causing distress and irreversible harm.
And while some involved and responsible for detrimental and harmful actions & inactions have left the council, others remain.

Social workers I hold accountable for their part in destroying a family and causing me a stroke and brain injury, and who remain with Herefordshire Council.
Richard Clarke SW118334
Amanda Moorcroft SW60168
Mandy Appleby SW38480
Aisher Aziz SW1131
Stephen Mensah SW30300 (Although they left the council after it was found they were moonlighting) I nevertheless hold them liable.


Easter 2023

I didn’t attempt to arrange for my brother to visit this Easter due to past refusals by Priory Group, non-existent support from Herefordshire Council over recent years, only receiving psychological abuse and threats from them, and not knowing how well crucial brain surgery would go, days ago.
Fortunately, thanks to the skills and care of the doctor and his team and nurses, all went well and I hope to continue battling for my brother and me to the best of my abilities.