Example of Poor Contact

Below is a censored telephone call from H House, the only call my brother is allowed, once per week at a scheduled time to me and our elderly and frail mother.

Please note: I have edited the recording, using an audible beep to conceal my brother’s identity, while all other audio, such as the long gap at the start, volume level, pauses and noise remain as they were originally recorded during the call. This call, although poor, is an example of the better quality of phone call contact.


This is just one example of the poor and only contact my brother and mother now have, due to the continued wilful ignorance of our statutory rights and that of my brother’s disability and the inadequate communication facilities and support provided to him by The Priory Group, H House and Herefordshire Council. Such worsening for many months and one more reason I wish to raise a legal case.