Local Government Ombudsman and Missing Case Records

In October last year, 2020, I had a look at the Local Government Ombudsman website because cases I took to them regarding Herefordshire Council were not available.

 

On 4th February 2021, I did the same.

What I discovered was, unlike records for other local authorities, all records before 19th February 2016 for social care regarding Herefordshire Council have disappeared, including the documents regarding my mother and brother’s cases. Fortunately, as can be seen in the below two links, I created backups for our website, long ago, and detailed some of the investigator’s failure to note the simplest of facts.

 

Additionally, below are links to copies of the annual review letter from the LGO to Herefordshire Council for the period 2007-2020 showing the number of cases, including social care. But why have records for approximately seven years, not just regarding social care cases before February 2016 for Herefordshire Council become unavailable since at least October 2020?

Local Government Ombudsman’s Annual Letter 2007

Local Government Ombudsman’s Annual Letter 2008

Local Government Ombudsman’s Annual Letter 2009

Local Government Ombudsman’s Annual Letter 2010

Local Government Ombudsman’s Annual Letter 2011

Local Government Ombudsman’s Annual Letter 2012

Local Government Ombudsman’s Annual Letter 2013

Local Government Ombudsman’s Annual Letter 2014

Local Government Ombudsman’s Annual Letter 2015

Local Government Ombudsman’s Annual Letter 2016

Local Government Ombudsman’s Annual Letter 2017

Local Government Ombudsman’s Annual Letter 2018

Local Government Ombudsman’s Annual Letter 2019

Local Government Ombudsman’s Annual Letter 2020