What I discovered was, unlike records for other local authorities, all records before 19th February 2016 for social care regarding Herefordshire Council have disappeared, including the documents regarding my mother and brother’s cases. Fortunately, as can be seen in the below two links, I created backups for our website, long ago, and detailed some of the investigator’s failure to note the simplest of facts.
Additionally, below are links to copies of the annual review letter from the LGO to Herefordshire Council for the period 2007-2020 showing the number of cases, including social care. But why have records for approximately seven years, not just regarding social care cases before February 2016 for Herefordshire Council become unavailable since at least October 2020?
Local Government Ombudsman’s Annual Letter 2007
Local Government Ombudsman’s Annual Letter 2008
Local Government Ombudsman’s Annual Letter 2009
Local Government Ombudsman’s Annual Letter 2010
Local Government Ombudsman’s Annual Letter 2011
Local Government Ombudsman’s Annual Letter 2012
Local Government Ombudsman’s Annual Letter 2013
Local Government Ombudsman’s Annual Letter 2014
Local Government Ombudsman’s Annual Letter 2015
Local Government Ombudsman’s Annual Letter 2016
Local Government Ombudsman’s Annual Letter 2017
Local Government Ombudsman’s Annual Letter 2018